Insurance & Rates

Straightforward information about cost and coverage

Every effort is made to keep the cost of care clear and manageable. Reach out for current rates and the latest on accepted insurance plans. Money worries shouldn't be one more reason to put off getting support — asking about cost is always welcome, never awkward.

Typical Session Investment

A general sense of cost, before you ever call

These are approximate private-pay ranges, not exact quotes — your specific rate is confirmed during your consultation call and provided to you in writing, as part of your Good Faith Estimate, before your first session.

Session Type	Typical Range
Initial SessionIntake & assessment, about 60 minutes	$130–$160
Individual Counseling SessionOngoing sessions, 45–50 minutes	$150

Sliding-scale adjustment is considered on a case-by-case basis for clients facing financial hardship — this isn't reflected in the ranges above, so just ask during your consultation.

Private Pay Currently accepting private pay (cash pay) while insurance credentialing is underway. See the typical session investment above — your exact rate is confirmed during your consultation call.

Insurance Credentialing Insurance credentialing is actively in progress, including credentialing with Medicaid and Medicare — a priority so that quality care stays within reach for individuals and families of all economic backgrounds. Contact the practice directly for the most current update on accepted plans.

Insurance Questions Not sure what your plan covers for telehealth counseling? You're welcome to call your insurance provider directly to check your mental health benefits — or reach out to the practice, and we're glad to help however we can while credentialing is underway.

Sliding Scale Every situation is different, so sliding-scale requests are reviewed individually rather than following a fixed schedule — bring it up during your consultation and it will be considered case by case.

Cancellation Policy Full cancellation and no-show policies are reviewed and agreed upon during intake.

Session Format Secure telehealth video sessions only, available anywhere in Louisiana. In-person sessions aren't offered yet, but are planned for the future as the practice grows.

New Client Paperwork Before your first session, you'll review a few standard documents: informed consent for treatment, a telehealth consent form, the practice's privacy and confidentiality policies (HIPAA Notice of Privacy Practices), and a written fee schedule. If you're ever coordinating care with another provider, a release-of-information form is completed first. Everything is reviewed together during intake, so nothing shows up as a surprise later.

Superbills If you'd like to try to get partial reimbursement from your insurance company for out-of-network care, a superbill — an itemized receipt of services — is available upon request.

Payment Policy

A secure card is kept on file

To help make billing feel simple and stress-free, clients are asked to keep a secure credit or debit card on file for payment purposes, including copays, session balances, and applicable late cancellation or no-show fees.

Card details are stored in the practice’s secure, HIPAA-compliant billing system — never by email or text. Read the full Payment Policy for details on timing of charges, accepted methods, cancellations, and sliding-scale options.

Insurance vs. Private Pay

Weighing your options

There's no universally right answer — it depends on your priorities around cost, privacy, and flexibility. This is general information, not specific to any single insurance plan; details vary by carrier. Talk it through during your consultation if you're unsure which fits you best.

Using Insurance

Potential advantages

Lower per-session cost through a copay or coinsurance, once benefits apply
Can make frequent, ongoing care more affordable over the long run

Things to consider

Most plans require a mental health diagnosis before they'll approve payment, which becomes part of your medical record
Plans often cap the number of covered sessions or require periodic re-authorization to continue
Insurers can request treatment reviews or audits of session records to confirm care is "medically necessary"
Session length, frequency, or approach can be shaped by what's covered, not only by clinical judgment

Paying Privately

Potential advantages

No diagnosis is required simply to receive care
No third party reviewing session notes or treatment plans — what's shared stays between you and your counselor
No session caps or pre-authorization — pace and length of care are guided by your goals and clinical judgment
Sliding-scale consideration may be available on a case-by-case basis

Things to consider

The full session fee is paid out of pocket at the time of service
No direct insurance payment — though a superbill can be requested to seek partial out-of-network reimbursement

As insurance credentialing — including with Medicaid and Medicare — moves forward, both paths will be available side by side. There's no wrong choice; it's simply worth knowing the trade-offs going in.

Good Faith Estimate

Know the cost before you begin

Under the federal No Surprises Act, clients who don't have insurance or who choose not to use their insurance benefits have the right to receive a Good Faith Estimate of the expected cost of counseling services before scheduling care. This estimate is provided in writing, at no charge, and outlines what a course of treatment is expected to cost.

If the final bill ends up being $400 or more above the Good Faith Estimate, you have the right to dispute the charge. You're welcome to request a written estimate at any point before your first session — just ask.

For more information about your rights under the No Surprises Act, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Questions About Cost?

Ask before you book — there's no pressure.

Cost shouldn't be a mystery. If you're unsure whether this practice is a fit for your budget or insurance situation, send a message and get clear answers before scheduling anything. There's no shame in asking, no pressure to commit, and no judgment either way — just honest information so you can make the choice that's right for you.

And whatever you share while sorting out coverage or cost — your diagnosis, your history, your circumstances — is held in strict confidence under HIPAA and Louisiana law. Billing conversations get the same privacy as clinical ones.

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