Community Resources
Support beyond the counseling room
Counseling helps, and sometimes what you need most is a food pantry, a lawyer, a detox bed, a shelter, or someone to answer the phone at two in the morning. These are organizations serving Iberia Parish, Acadiana, and Louisiana, along with national lines that operate around the clock.
In An Emergency
If you are in danger right now, call 911
For a mental health crisis or thoughts of suicide, call or text 988 to reach the Suicide & Crisis Lifeline, free and confidential, at any hour of any day. Veterans can dial 988 then press 1. For Spanish, press 2. You can also text HOME to 741741 to reach the Crisis Text Line.
This website and this practice do not provide emergency or after-hours crisis services. Messages sent here are not monitored around the clock.
Crisis Support
Crisis and suicide prevention lines
National lines answer at any hour. Louisiana and Acadiana lines are listed with their hours, because several are weekday only.
988 Suicide & Crisis Lifeline
Free, confidential support for anyone in emotional distress or thinking about suicide, by phone, text, or online chat.
Call or text 988 · 24/7
Crisis Text Line
Text-based crisis support with a trained volunteer counselor, if talking on the phone feels like too much.
Text HOME to 741741 · 24/7
Veterans Crisis Line
Confidential crisis support for veterans, service members, and their families, whether or not you are enrolled in VA care.
Dial 988 then press 1 · text 838255 · 24/7
Acadiana Mobile Crisis Response
Louisiana's Region 4 crisis team, operated by The Ness Center, serving Iberia, Lafayette, Acadia, Evangeline, St. Landry, St. Martin, and Vermilion parishes. Mobile response plus walk-in crisis care in Lafayette.
337-417-9260 · Mon–Fri, 8:30 a.m.–5 p.m.
Walk-in: 5000 Ambassador Caffery Pkwy, Bldg 11, Ste 2, Lafayette
232-HELP / Louisiana 211
Information and referral for health and human services across Acadiana, including emergency behavioral health referrals, with on-call support after hours.
Dial 211 or 337-232-4357
Baton Rouge Crisis Intervention Center
Crisis counseling and suicide prevention by phone for callers anywhere in Louisiana, staffed around the clock.
1-800-437-0303 statewide · 225-924-3900 local · 24/7
The Trevor Project
Crisis intervention and suicide prevention for LGBTQ+ young people under 25.
1-866-488-7386 · text START to 678678 · 24/7
NAMI Acadiana Helpline
Local peer-run support and referrals for individuals and families affected by mental illness. Volunteer staffed, so you may need to leave a message.
Substance Use & Recovery
Treatment, detox, and peer support
Recovery support ranges from a free meeting down the road to medically supervised detox. All of it counts.
SAMHSA National Helpline
Free, confidential treatment referral and information for substance use and mental health, in English and Spanish. A good first call if you do not know where to start.
1-800-662-4357 · 24/7
New Iberia Behavioral Health Clinic
Part of the Acadiana Area Human Services District, Louisiana's public behavioral health authority for the region. Outpatient mental health and substance use treatment on a sliding scale, right in New Iberia.
337-373-0002 · Mon–Fri, 8 a.m.–4:30 p.m.
Alcoholics Anonymous — Acadiana
Meeting information for New Iberia and throughout Acadiana through the Acadiana Central Office in Lafayette. Meetings are free and run throughout the week.
Narcotics Anonymous — Lafayette Area
Peer support meetings for people recovering from drug addiction, with meetings across Acadiana.
SMART Recovery
Free mutual support meetings using a science-based, non-twelve-step approach, with many online meetings daily if no local group fits.
Al-Anon and Nar-Anon
Support for family members and friends affected by someone else's drinking or drug use. Your own wellbeing matters too, separate from theirs.
Victory Addiction Recovery Center
Licensed medical detox and residential addiction treatment serving Lafayette and greater Acadiana, with an admissions line staffed around the clock.
337-379-7700 · 24/7 admissions
STEPS Detox & Recovery Center
Medical detox and short-term residential recovery in Lafayette, admitting at any hour.
337-366-8685 · 24/7 admissions
Vermilion Behavioral Health Systems
Inpatient psychiatric and substance use treatment in Lafayette for adults and adolescents, including detox and care for co-occurring conditions.
Safety
Domestic violence and sexual assault
If you are being hurt by someone, none of it is your fault, and there are people whose entire job is helping you figure out what is next.
Faith House of Acadiana
Emergency shelter, crisis intervention, and advocacy for survivors of domestic violence across Acadiana, including Iberia Parish referrals. The crisis line is answered at any hour.
24-hour crisis line 337-232-8954
Family Justice Center 337-210-5986 · business hours
Louisiana Coalition Against Domestic Violence
Statewide hotline that connects survivors to the nearest local domestic violence program, wherever you are in Louisiana.
1-888-411-1333 · 24/7
National Domestic Violence Hotline
Confidential support, safety planning, and referrals for anyone affected by domestic violence, by phone, text, or chat.
1-800-799-7233 · text START to 88788 · 24/7
RAINN National Sexual Assault Hotline
Confidential support for survivors of sexual assault, in English and Spanish, by phone or online chat.
1-800-656-4673 · 24/7
Louisiana Foundation Against Sexual Assault
Statewide support and resource navigation for survivors of sexual assault and their loved ones, with referrals to local sexual assault centers. Phone support runs around the clock; text and chat run on posted hours.
Basic Needs
Food, housing, and utility assistance
Therapy works better when the lights stay on. There is no shame in using any of this.
211 Louisiana
One call or text connects you to help with food, housing, utilities, and health care anywhere in the state. The best single starting point when you are not sure who to ask.
Dial 211 or text your ZIP code to 898-211 · 24/7
Iberia Homeless Shelter
The HUD-certified emergency shelter serving Iberia, St. Martin, and St. Mary parishes, in New Iberia. Primarily serves men, with limited rooms for women and children. Entry requires an intake process, so call first.
337-369-9900 · 307 Robertson St, New Iberia
Second Harvest Food Bank
Supplies partner food pantries across Iberia, Lafayette, Vermilion, and twenty other Louisiana parishes. Use the website to find the pantry nearest you.
FoodNet Food Bank
Run by Catholic Charities of Acadiana, distributing food through partner pantries throughout the region. Call for a referral to the closest one.
SMILE Community Action Agency
Administers utility assistance through LIHEAP and other community action programs for Iberia, Acadia, Lafayette, St. Martin, and Jefferson Davis parishes.
Acadiana Legal Service Corporation
Free civil legal aid for low-income residents of Iberia Parish and forty-one other Louisiana parishes, covering housing, evictions, family law, and public benefits.
866-275-2572 · phone intake Mon–Wed 9 a.m.–noon, Thu 1–3 p.m.
Health Care Access
Low-cost care and insurance help
Sliding-scale clinics charge based on what you can pay, and they see you whether or not you have insurance.
Iberia Comprehensive Community Health Center
A federally qualified health center in New Iberia offering sliding-scale medical, dental, and behavioral health care regardless of insurance status, with additional sites in Abbeville and Lafayette Parish.
337-365-4945 · 806 Jefferson Terrace Blvd, New Iberia
SWLA Center for Health Services
A federally qualified health center providing sliding-scale primary care, dental, and behavioral health services, with a Lafayette clinic on Patterson Street.
337-439-9983 main · 337-769-9451 Lafayette
Healthy Louisiana
Help enrolling in and choosing a Louisiana Medicaid managed care plan, including which plans cover which providers.
1-855-229-6848 · Mon–Fri, 8 a.m.–5 p.m.
Louisiana Medicaid
General help with Medicaid eligibility, applications, and benefits questions.
1-888-342-6207 · Mon–Fri, 8 a.m.–4:30 p.m.
Medicaid plan crisis lines
If you are on a Louisiana Medicaid managed care plan, your plan has its own behavioral health crisis line staffed around the clock. The number is on the back of your member card.
Aetna Better Health 1-833-491-1094
Healthy Blue 1-844-812-2280 · Humana 1-833-204-5504
Louisiana Healthcare Connections 1-844-677-7553 · UnitedHealthcare 1-866-232-1626
NAMI Louisiana
The state affiliate of the National Alliance on Mental Illness, offering free education, advocacy, and family support programs across Louisiana.
225-291-6262 · national HelpLine 1-800-950-6264
Veterans
VA and Louisiana veterans services
VA Lafayette Outpatient Clinics
Outpatient primary care and mental health services for enrolled VA patients in Acadiana, with a dedicated mental health campus on St. Julien Avenue.
3149 Ambassador Caffery Pkwy · 309 St. Julien Ave, Lafayette
VA Alexandria Health Care System
The full-service VA medical center in Pineville that serves as the parent facility for the Lafayette clinics, including a behavioral health appointment line.
318-473-0010 · mental health 318-466-2455
Louisiana Department of Veterans Affairs
Help with VA benefits claims, records, and referrals. The Lafayette Parish office is the closest to New Iberia; there is no separate Iberia Parish office.
Lafayette 337-262-5628 · state office 225-219-5000
Baton Rouge Vet Center — Lafayette outreach
Readjustment counseling for combat veterans and their families, meeting the second Thursday of each month by appointment at St. Jules Catholic Church in Lafayette. Call the Baton Rouge Vet Center to schedule.
Grief and Peer Support
Groups for loss and ongoing support
Hospice of Acadiana — Center for Loss & Transition
Free bereavement counseling, grief groups, and workshops for anyone grieving a loss, whether or not the person who died was a hospice patient. Serves Iberia Parish and eight others.
337-232-1234 · by appointment, Mon–Fri
Survivors of Suicide support groups
Run by The Family Tree's Jacob Crouch Suicide Prevention Services, for adults who have lost someone to suicide. Groups meet twice monthly in Lafayette and Opelousas.
Healing House
Free grief support for children and their caregivers in Lafayette, plus a support group for young adults aged eighteen to thirty-nine.
337-234-0443 · 707 Lee St, Lafayette
NAMI Acadiana
Local peer support groups, family education, and advocacy for people affected by mental illness in the Acadiana region.
Office 337-504-4752 · helpline 337-654-2138
LGBTQIA+ Support
Looking for LGBTQIA+ specific resources?
Crisis lines, Louisiana and Acadiana community organizations, legal help, and gender-affirming care resources are gathered on a dedicated page, along with what affirming counseling looks like in practice here.
About This List
A note on these listings
These organizations are listed to help you find support, and being listed here is not an endorsement, recommendation, or guarantee of the services any of them provide. Pride Healing & Recovery Services is not affiliated with them, does not control their services, and receives nothing for listing them.
Phone numbers, hours, and programs change. We check these periodically, but please confirm details directly with the organization. If you find something out of date or have a resource worth adding, let us know at scotty@pridehealing.com and we will take a look.
Working Together
If counseling is the next step
Any of the organizations above can help with a specific need. If what you are looking for is ongoing counseling for mental health or addiction recovery, that is what happens here, by secure telehealth anywhere in Louisiana.
Or call (337) 283-9997 during scheduling hours, Monday through Thursday 9 a.m. to 5 p.m. and Friday 9 a.m. to 2 p.m.